I was just twittering and I had some problems adding friends. I looked at their help and saw a link to a discussion topic about the same problem I was having. The link took me to Get Satisfaction, a site where companies can create their own discussion forums for their products – i.e. a help system built by advocates of the product. This is the kind of UGC I can really appreciate – it is a slick and clean interface which is easy to contribute to.
I added my current employer to the site. I wonder what content might come out of this?